Policies

Shipping Policy

Processing Time 
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

Shipping Time  
Estimated delivery: 1–7 business days after processing.

Shipping Rates  
Flat rate of $10.00 CAD per order.

Free Shipping  
Orders over $49.00 CAD qualify for FREE shipping.

Carriers  
Packages shipped via Canada Post.

Lost or Damaged Packages  
Contact us immediately at sales@worldcupshop.com. We will work with the carrier on a resolution.

Tracking
A tracking number will be provided in your shipping confirmation email.

Restrictions  
We ship only within Canada. No international orders.

Return & Refund Policy

Return Window  
You have 10 days from the delivery date to request a return.

Condition for Return 
Items must be unused, unworn, with all original tags attached and in original packaging.

Return Shipping Cost  
Return shipping costs are the responsibility of the customer (unless the return is due to our error).

Non‑Returnable Items  
Final sale items or items marked as "Final Sale" cannot be returned.

Damaged or Incorrect Items  
Please inspect your order immediately and contact us within 48 hours of delivery at sales@worldcupshop.com if your order arrives damaged, defective, or you receive the wrong item.

Refund Process
Once we receive and inspect the return, we will process a refund to your original payment method within 2–3 business days.

Restocking Fee  
A restocking fee may apply depending on the condition of the returned item. You will be notified of any applicable fee before your refund is processed.

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how [your store name] collects, uses, and protects your personal information.

Information We Collect  
When you visit our store, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse our store, we collect information about the individual web pages or products that you view.

How We Use Your Information  
We use the information we collect to fulfill any orders placed through our store (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). We also use this information to communicate with you and to screen our orders for potential risk or fraud.

Sharing Your Information  
We share your personal information with third parties to help us use your information, as described above. For example, we use Shopify to power our online store. We also use Google Analytics to understand how our customers use our store.

Your Rights
If you are a Canadian resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at sales@worldcupshop.com.

Data Retention 
When you place an order through our store, we will retain your order information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us  
For more information about our privacy practices, or if you have questions, please contact us by email at sales@worldcupshop.com.

Terms of Service

Overview  
This website is operated by [your store name]. Throughout the site, the terms “we”, “us” and “our” refer to [your store name]. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Section 1 – Online Store Terms  
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province or territory of residence. You may not use our products for any illegal or unauthorized purpose.

Section 2 – General Conditions  
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted.

Section 3 – Accuracy, Completeness and Timeliness of Information  
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate sources.

Section 4 – Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

Section 5 – Products or Services  
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

Section 6 – Accuracy of Billing and Account Information  
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

Section 7 – Optional Tools  
We may provide you with access to third‑party tools over which we neither monitor nor have any control nor input.

Section 8 – Third‑Party Links 
Certain content, products, and services available via our Service may include materials from third‑parties.

Section 9 – User Comments, Feedback and Other Submissions  
If you send certain specific submissions (e.g., contest entries) or without a request from us you send creative ideas, suggestions, proposals, or other materials, you agree that we may edit, copy, publish, distribute, translate, and otherwise use them in any medium.

Section 10 – Personal Information 
Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 – Errors, Inaccuracies and Omissions  
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors or omissions and to change or update information or cancel orders if any information is inaccurate.

Section 12 – Prohibited Uses  
You are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform or participate in any unlawful acts, to violate any international, federal, provincial, or state regulations, or to infringe upon our intellectual property rights.

Section 13 – Disclaimer of Warranties; Limitation of Liability  
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error‑free. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

Section 14 – Indemnification 
You agree to indemnify, defend, and hold harmless [your store name] and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third‑party due to or arising out of your breach of these Terms of Service.

Section 15 – Severability  
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service.

Section 16 – Termination 
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

Section 17 – Entire Agreement  
These Terms of Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements.

Section 18 – Governing Law  
These Terms of Service shall be governed by and construed in accordance with the laws of Canada and the province of [your province].

Section 19 – Changes to Terms of Service  
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

Contact Information  
Questions about the Terms of Service should be sent to us at sales@worldcupshop.com.